Getting a CRM, an ERP and custom apps to share data
Systems that didn’t talk to each other got a central hub, and someone could finally see when an integration failed.
- For
- Before CCC, as an employee at a manufacturer
- When
- 2021
The situation
The CRM, the ERP and several custom apps didn’t share data. The integrations that did exist were one-off, and nobody could see when one failed.
What I did
An integration hub on Azure that connected the systems through a message bus, with central logging and monitoring so the health of every data flow was visible in one place.
What changed
Data moved between the systems through one path, and failures showed up in monitoring as they happened.
Built with
- Azure Service Bus
- Logic Apps
- API Management
- Event Grid
- Azure Functions
- Cosmos DB
- Application Insights